The software management section of the service allows administrators to set up standard configurations and software profiles. This enables the automated onboarding of new devices. You can experience Syxsense Manage on a day free trial. This includes an Asset Management module that seeks out and logs all endpoints. The system also scans each device to create a software inventory. This function will operate on desktops and laptops running Windows. As well as recording the presence of endpoints and monitoring their performance, the RMM package also provides a Patch Management service.
The patch manager polls software suppliers for updates to the operating systems and software packages listed in the software inventory. When a patch becomes available, the SuperOps system copies the installer over and stores it — the SaaS package includes cloud storage space for these installers.
The operator needs to specify in the SuperOps dashboard which periods are safe for maintenance functions, such as applying patches. The Patch Management service will queue up available patches and roll them out at the next available maintenance window. All of the actions of the Patch Management service are logged for compliance auditing.
The completion status of each patch run is also shown in the system dashboard. Thus, technicians can let the patch rollout run automatically overnight and check on completion statuses the following morning.
SuperOps is offered in four plans and three of these include asset and patch management. You can try any of the plans on a day free trial. Ninja RMM is a cloud-based system that includes processing power and storage space as well as the desktop management software. This remote monitoring and management system is able to watch over desktops anywhere in the world — local and remote. The management software is able to organize desktops running Windows and macOS and also servers, laptops, and virtual machines.
A monitoring system bundled into the Ninja RMM makes constant checks on the statuses of all equipment, alerting staff if a worrying condition appears, allowing for intervention.
Process automation within Ninja RMM automatically creates hardware and software inventories. Tasks can be implemented immediately, on a schedule, or through event-triggered scripts. Such tasks include system maintenance and Patch management. The ability to implement access and usage policies through Ninja RMM helps towards data protection standards compliance.
All technician access to desktops is monitored and facilitated by a remote access service. Each technician can have an individual account to access the console and services of Ninja RMM.
The system is accessed through any standard web browser or through a mobile app. Ninja RMM is available for a day free trial. Desktop Central is an on-premises system that operates as a unified endpoint management system. This system tracks all assets, creating an asset inventory.
It also searches out all installed software and records it, in order to facilitate license management. It is also possible to create a standard setup for a type of endpoint and then take an image of that.
Once a standard package has been set, it can be automatically rolled out to groups of desktops according to the role of the user. This makes onboarding new devices and new users very easy.
Desktop Central has extensive automation procedures for mobile devices , too. With this in place, mobile devices can be set up en masse. The service includes mobile device tracking and remote locking and wiping.
All devices can be turned on or off and accessed remotely. The technician can work on a computer while it is in use without interfering with the user. Alternatively, a support operator can take over the environment, leaving the screen active so the user can see what is happening. This is a great feature for teaching users how to solve a common problem. The remote access and remote control features can be shared, enabling a group effort to troubleshoot or solve a problem.
All sessions can be recorded. Collaboration features in Desktop Central include messaging to help groups of technicians to work together. Task automation allows standard tasks, such as patch management to be automated. Execution status reports can be shared. Desktop Manager runs on Windows Server and Linux. The software is available forr a day free trial. Atera is a cloud-based SaaS system that is very appealing to small businesses.
The service is charged for on a per technician basis per month. Are you an MSP? Compare Editions. Desktop Central offers all of this at a remarkable value. Its easy-to-read graphs empower us to quickly provide usable metrics to senior leadership to track our progress and system health stats.
Free Trial. The all-in-one UEM solution for managing your remote workforce. Download report. Les Neely, Upward Sports. Avail a free trial. Why Desktop Central? Patch Management. Software Deployment. Use Project and Teams to empower collaboration and management of projects, including file sharing, chats, meetings, and more. Enable all team members to update tasks simultaneously so you can get more done together. Easily plan your projects with the power of dynamic scheduling based on effort needed, project duration, and allotted team members.
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