Incoming mail server setup

Any calendar or contacts associated with that account will be stored only on your local computer. Note: You may only need some of the settings on this list. Find out from your email provider what you will need to access your email on your mobile device. If you're using an email provider such as Gmail, Yahoo, etc.

Contact them for help in setting up your email account. See Troubleshoot email setup on mobile Outlook mobile apps or check the server status of Outlook. If you have a work or school account that uses Microsoft for business or Exchange-based accounts, talk to your Microsoft admin or technical support. Table of contents. Android mobile setup. Other mobile devices.

Troubleshooting on Mobile. The Web Help Desk application details display. When you are finished, EWS. All should be your only permission, as shown below. Store this text file in a safe location. This code is unique and cannot be retrieved when you close the window. If required, you can change the frequency that WHD checks for new email. To prevent WHD from sending nonstop ticket updates, use a real email address.

Do not use an alias. In the Permissions requested dialog box, review the permission requests from your WHD account. These requests may include:. Under Client Secret, Authorized displays with a green indicator.

The new incoming mail account is linked with Azure. This account is used to send e-mail for this account. This includes automated replies to e-mail sent to this account, or tickets with a request type that matches what is linked to this account. Click the Tech Group drop-down menu and select the tech group used to filter the available request types below. New tickets created from this Office email account will be given the selected request type.

Click the Request Type drop-down menu and select the request type that is assigned to tickets created from all incoming email. If your email server fails incoming email tests, you can use these options for troubleshooting. The O OAuth refresh token lifespan is fixed at 90 days.

After 90 days, the token expires, breaking the connection to the O mailbox. When this occurs, an error message similar to the following is recorded in the Incoming Mail Account history:. The token was issued on T To avoid interruption with your incoming email account, re-authorize the O OAuth token periodically before it expires. SolarWinds uses cookies on its websites to make your online experience easier and better.

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Enter e. Click on the Settings button. Check your SMTP server details. Verify all usernames and passwords. Check your SMTP server connection. Change your SMTP port. Control your antivirus or firewall settings. IMAP is much more advanced and allows you the user to see all the folders on the mail server.

Pop3 stands for Post Office Protocol and has been around for many years. Pop3 downloads your mail as you view it on your email client. However, some email clients do allow the option to keep a copy of emails on the server. Below are the settings needed for the email product.