End user monitoring software

Trace end user transactions across automatically discovered application tiers to speed resolution. AIOps and automated event and performance monitoring for multi-cloud and on-premises environments. Application monitoring software that proactively and consistently monitors business processes to identify performance issues.

Real User Monitoring Application monitoring software to provide visibility into user behavior for fast, targeted problem resolution. Contact us. Discover what exactly can RUM tools can monitoring from our blog post about key real user metrics you should measure. Each tool down the line has its purpose, but you can choose any combination that makes more sense to your monitoring strategy — you can use RUM alone or integrate it with other monitoring tools, such as synthetic monitoring , infrastructure monitoring , or application performance monitoring tool.

We do recommend you choose a tool that encompasses more than one observability product. The built-in reporting functionality of a RUM solution is critical. It makes a world of difference if you have various report types you can choose from, as well as other custom reporting functions that help you build meaningful and comprehensive reports. At the same time, check how easy it is to work with RUM data. It should allow you to export data in a format that can be easily integrated and displayed by other external tools such as dashboards.

Along with the reporting feature, a RUM tool should also come with data visualization capabilities. RUM tools are different in terms of how often they collect data, how long they store it, and how exactly they capture and report it.

Frequency can vary from 24 hours to under 5 minutes. While daily updates have historical value, near real-time data is relevant for active operations management. Being able to view data over long periods of time is very valuable to performance analysis as it enables you to evaluate historical and current trends. You should also learn how the RUM tool collects data.

Being able to use data sampling can also have a big impact on costs. These capabilities enable the IT administrators to know how their business-critical network services are performing for their end users. If there are any performance issues, they can quickly take steps to address those issues. Poor response times for business critical applications could impact employee morale and make them reluctant to use applications deployed to make them more productive.

Hence in order to get maximum mileage out of your investments in expensive ERP solutions, it is imperative make sure response times are good. Automatic Discovery Aternity automatically discovers EVERY app in your enterprise, tracks actual usage, and provides a score for app performance and health, based on crashes, hangs, errors, page load time and wait time.

Change Validation Compare end user experience before and after any type of change — to devices, applications, or infrastructure, so you can be sure that changes result in better service. Self-healing Create, modify, and expand your Aternity library of automation scripts to automatically resolve the most common device or user issues. Related Use Cases.

Remote Workforce Learn how performance and usage of devices and collaboration apps affect productivity and employee experience. IT Service Benchmarking Compare your organization's digital experience to others in the market with benchmark data from millions of devices. Shift Left in the Service Desk Enable your teams to detect and resolve issues as fast as possible by reducing escalation and intervention.